Policy

SMS terms

Last updated Oct 20, 2026 · applies to 123Alterations (Long Island & New York City)

123Alterations sends text messages so you can approve quotes, fix card problems and know when your tailor is coming. These terms cover two programs:

ProgramWhat you getHow oftenHow you join
Order updatesSign-in codes, visit reminders, quotes, approvals for extra work, card problems, deliveryAbout 5–10 per orderGiving your mobile number at booking or sign-in
Offers & newsPromotions and announcementsUp to 4 per monthTicking the optional box. Never required to buy

The consent you give at booking

By giving your mobile number you agree to get texts from 123Alterations about this booking and order: reminders, your quote, approvals, card problems and delivery. About 5–10 texts per order. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Consent isn’t a condition of purchase.
Optional box: Also text me offers and news (up to 4 a month). By ticking this box you agree to receive recurring automated marketing texts from 123Alterations at the number provided. Consent is not a condition of any purchase. Msg & data rates may apply. Reply STOP to cancel, HELP for help.

STOP and HELP

  • Reply STOP (or END, CANCEL, UNSUBSCRIBE, QUIT, STOPALL) to stop all texts. You’ll get one final confirmation and nothing more.
  • Reply HELP (or INFO) for help, or contact us from your account.
  • To restart, reply START.
STOP reply: 123Alterations: You’re unsubscribed and won’t get more texts. Reply START to resubscribe.

HELP reply: 123Alterations: For help, visit 123alterations.com/account. Msg & data rates may apply. Reply STOP to opt out.

If you text STOP while an order is open, we’ll reach you by email or phone for anything we need (like approving extra work), and won’t do extra work without your approval.

Timing

Marketing texts are only sent between 8 am and 9 pm your local time. Order updates follow your quiet-hours setting, except time-sensitive texts like “your tailor is 10 minutes away”.

The fine print

  • Message and data rates may apply. Message frequency varies.
  • Carriers are not liable for delayed or undelivered messages.
  • Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text opt-in data and consent are never shared with anyone.
  • See our privacy policy.